Ethical and Responsible AI Use

This course contains the use of artificial intelligence.

AI is transforming how we work — but are we using it responsibly? From biased hiring algorithms to privacy violations and opaque decision-making, the risks of unchecked AI use are real and growing. This course gives you a practical, jargon-free foundation in ethical AI — so you can use AI tools confidently, fairly, and in line with your organisation’s expectations.

Whether you work in HR, legal, compliance, operations, finance, marketing, or any other function, this course explains AI ethics in plain language and connects every concept to situations you’re likely to encounter on the job.

What This Course Covers

• What AI is, how it works, and how it’s already influencing decisions in your workplace and daily life
• The core pillars of responsible AI — fairness, transparency, accountability, privacy, and safety
• How to identify and respond to AI bias in tools used for hiring, healthcare, financial services, and more
• Global AI frameworks including the EU AI Act and NIST AI RMF — and what they mean for your role
• How to apply your organisation’s AI use policies and avoid the consequences of non-compliance
• The “black box” problem — why AI decisions are hard to explain and when human review is essential
• Do’s and don’ts of using AI tools at work, including how to avoid automation bias and over-reliance
• What data you should never enter into consumer AI tools — and how to protect sensitive information
• Intellectual property and copyright risks when using generative AI outputs
• Privacy by design, data minimisation, and how to report privacy incidents involving AI

Who Will Benefit

• Employees and managers in any industry beginning to use AI tools in their daily work
• HR, legal, compliance, and operations professionals managing AI-related risk and policy
• Business leaders who need a non-technical but informed perspective on responsible AI governance

No technical background is required. This course is built for professionals across all functions and seniority levels — not just IT or data teams.

By the end of this course, you will have a clear understanding of your responsibilities when using AI, the ability to spot and flag ethical risks, and the confidence to contribute to a responsible AI culture in your organisation — wherever your role sits.