ISO/IEC 27035 – Information Security Incident Mgmt

This course contains the user of Artificial Intelligence.

Are you ready to build a structured, professional approach to managing security incidents? This comprehensive course walks you through every phase of the ISO/IEC 27035:2023 incident management lifecycle, from initial planning and preparation through detection, assessment, response, recovery, and continuous improvement.

Using CyberShield Technologies as a real-world case study, you will apply each step of the framework to practical scenarios involving phishing attacks, ransomware infections, insider threats, data breaches, DDoS attacks, and zero-day exploits. Every concept is grounded in hands-on exercises and real incident examples so you can confidently handle security events in your own organization.

What makes this course different?

• Step-by-step methodology: Follow the complete 8-step ISO/IEC 27035:2023 process from planning through coordinated multi-organization response
• Real-world case study: Every section applies concepts to CyberShield Technologies, a cybersecurity services company managing critical infrastructure for finance, healthcare, and e-commerce clients
• Downloadable templates: Incident Management Policy templates, Incident Response Plan (IRP) templates, IRT role definitions, and responsibility matrices you can adapt for your organization
• Quizzes and assignments: 10 section quizzes with 50 multiple-choice questions and 8 hands-on assignments with detailed solutions to reinforce learning
• Regulatory compliance: Learn how to coordinate with GDPR, CCPA, and other regulatory bodies during incident reporting

Course topics include:

• Planning and preparing an incident management framework
• Identifying and reporting security incidents using SIEM, EDR, IDS, and threat intelligence
• Classifying incidents by severity and conducting risk assessments
• Developing incident response plans and containment strategies
• Eradicating threats and restoring systems securely
• Managing crisis communication with stakeholders, regulators, and the media
• Conducting post-incident reviews and driving continuous improvement
• Coordinating incident response across multiple organizations and global teams

Whether you are an IT security professional, SOC analyst, compliance officer, or risk manager, this course provides the knowledge and practical tools you need to detect incidents faster, respond more effectively, and build a resilient security posture aligned with international standards.